Natalie Pluck Photography
Natalie Pluck Photography
Natalie Pluck Photography

Frequently Asked Questions

Please contact us to check for availability. A non-refundable deposit of £175.00 will be required to secure your order.

6-12 months before your wedding date a cake consultation is arranged (by appointment only) to design your cake. Please feel free to be as specific as you wish at this appointment: pictures, colour schemes, wedding themes etc. are all very helpful at this stage.

Once we both are happy with the concept, I will send an accurate quotation and breakdown. The remaining payment, delivery fees and extras (cake stand hire, favours etc. if required) is due 28 days before the wedding.

Again, please contact us to check for availability. We then can liaise by email or telephone. All celebration cakes require a 50% non-refundable deposit to secure your order.

It is never too early to place an order. I have a strict first come, first serve policy and am only able to take one to two wedding cake orders a week. The sooner you place an order, the more likely you will be able to secure your date.

Most wedding cakes orders are placed 1-2 years in advance of the wedding.

Orders can be changed up to 28 days before your event. This gives time to have any products related to your order delivered. Please be aware changes may affect your original quote.

Orders can be increased in size but cannot be made smaller. This is because I book out that space for your order and do not take other orders meaning that we would be at a loss.

For wedding cakes, yes I do prefer to deliver to your venue. Stacked cakes are delicate and can be easily damaged in transit, I want your cake to look as beautiful as it possibly can. Delivery is charged at £0.45 per mile from my Redcar base.

Celebration cakes are a lot smaller and easier to transport therefore are collection only.  If this is a problem please contact us and we will do our best to accommodate.

Please note once you accept receipt of your cake, Gabriella Grace Cakes hold no further responsibility for any damages.

I ALWAYS bake my cakes from scratch; using the highest quality ingredients, free range eggs and where possible British products. I DO NOT use packet mixes and believe though this may save time, the taste, flavour and texture of my cakes would suffer and I am not prepared to let that happen.

Currently, I do not cater for special dietary requirements. All my cakes contain wheat, gluten and eggs and although most of my cakes do not contain nuts, they are made in a kitchen where nuts are used. I cannot guarantee that products do not contain nut traces.

I offer taster boxes and cake consultations for wedding cake orders.

Taster boxes are priced at £20.00 each and include a mixed assortment of 6 taster cakes or £25.00 each for flavours of your choice (up to 6 flavours per box).

Consultations are by appointment only for wedding cake clients – this is when we design your cake. Consultations are complimentary and are advised to take place 6-12 months before your big day.

Of course, for both wedding and celebration cakes with more than one tier, each tier can be a different flavour depending on your preferences. Please visit the flavours page to make your decision.

As I specialise in sugar flowers, the majority of flowers used on my cakes are made of sugar.

I am prepared to use fresh flowers as long as they are suitable for cake use and don’t contaminate the cake. Please do be aware that fresh flowers will be out of water when added to the cake and can wilt. I am happy to work alongside your florist and advise that they supply the flowers. Please seek advice on toxicity and which flowers are best to use from your florist.

NB. Gabriella Grace Cakes cannot be held responsible for contamination of your cake from the use of fresh flowers.

I do not make novelty cakes. I specialise in sugar flowers and wedding cakes and have my own signature style, so unfortunately do not supply novelty cakes – there are lots of local cake companies who do dedicate themselves to this style and I’d be happy to recommend suppliers if required.

Yes, cake stands are available for hire on request. Hiring fees are £10.00-£20.00 per stand, with a security deposit which will be refunded once the stand has been returned to us undamaged, within 5 days of your event. Security deposits may vary due to the value of the stand. To request a quote or for any further information please contact us.